Skip to main content
  • Which IP addresses do I need to whitelist for Atlas? Security is our priority. To allow Atlas to query your data without a VPN, you must authorize our static egress IPs. This ensures that only Atlas-verified requests can reach your LLM logs.
  • Does Atlas require a specific schema for LLM logs? No. We believe in “Schema-on-Read.” Whether your Claude or Gemini logs are in a flat table or buried in a nested JSON response_body, you can map them directly in our Dictionary without a single ETL script.
  • How do I “Import” a new AI event from my warehouse? The Dictionary is the “Brain” of Atlas. Importing an event tells Atlas to start monitoring a specific table. You can then label these events as Prompt, Response, or Tool Call for standardized reporting.
  • Can I map ‘Virtual Properties’ for different AI Engines? Yes. Since different models use different naming conventions (e.g., prompt_tokens vs input_tokens), Virtual Properties allow you to create a “Unified Cost” metric that works across your entire multi-model stack.
  • Why am I seeing a “Permission Denied” error during setup? Atlas requires a read-only Service Account. If you see this error, it usually means the account lacks the SELECT or USAGE permissions for the specific schema where your AI logs reside.